Memoria Technica is a small woman owned business. We do not offer trade work. All work is done in house by Brittany Nicole Cox or with the assistance of a select group of trusted artisans who work with her on a regular basis. This work is done by hand and often utilizes the same methods, tools, materials, and skills as when the objects were initially created. This work takes time. If you have a limited budget, a firm schedule, or are interested in reselling for profit, we recommend finding another atelier. Otherwise, we look forward to serving you with the finest workmanship available.

All conservation services begin with a conversation about your object, its condition, and the work you want performed. This allows us to ask specific questions about your piece, gain an understanding of the scope of work, and give you a better idea of what may be required to meet your expectations. Following this initial consultation if you would like an estimate for services, the object will need to be sent for an in depth assessment. After the object is received we will carefully evaluate it and provide you with an estimate via email indicating the work required, a possible time frame for completion, and how much the work is expected to cost. There is a charge for this service. We try to be as thorough and accurate as possible in these initial estimates, but sometimes the work will end up costing more or less than originally anticipated. We also offer the option of a museum quality Condition Report and Treatment Proposal, containing research, citations, photographs, and descriptions. These reports, depending on the object, range from 10 to 60 pages; cost is calculated on an hourly basis. If you choose this option, after the work on your object is completed, you will receive a final report with a Treatment Summary, containing documentation of the repair process, products used, future considerations, and recommendations for responsible long term care.

Should you wish to schedule your object for repair, you must approve the work and associated cost by responding to the email containing the estimate. We will verify a start date and place your item in the repair queue. If you do not wish to proceed with the work, your object can be collected once the estimation fee has cleared. If an object is left uncollected after 30 days of receipt of the invoice, a weekly storage fee will apply.

After the work is completed, you will receive an email notification that your object is ready for pick up. We accept checks, bank transfers, money orders, and credit cards. If for any reason you need additional information on your item please let us know by phone or email immediately.

The shipping and handling of your object may have to be arranged by specialty courier service, depending on your objects value and at your expense.

Of course, should you have any questions or concerns, we are available by telephone and clients are always welcome to visit the workshop.